Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Service Management
Good to have skills : ServiceNow IT Operations Management, ServiceNow Now Assist
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
In the role of Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework for custom software projects. This position requires guiding teams through the entire lifecycle of software development, from initial design concepts to final delivery. The role emphasizes establishing and maintaining high standards for development practices, ensuring that solutions are scalable, performant, and aligned with organizational goals. Collaboration with various stakeholders to drive innovation and continuous improvement is a key aspect of daily activities, fostering an environment of technical excellence and strategic growth.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of best practices to enhance software quality and efficiency.
- Mentor and support team members to foster professional growth and skill development.
- Coordinate cross-functional efforts to ensure alignment with business objectives and project timelines.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Good To Have Skills: Experience with ServiceNow Now Assist, ServiceNow IT Operations Management.
- Strong knowledge of IT service management processes and workflows within the ServiceNow platform.
- Ability to design scalable and maintainable custom software solutions tailored to business needs.
- Experience in integrating ServiceNow modules and third-party applications to enhance functionality.
- Skilled in troubleshooting complex technical issues and providing effective resolutions.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
