We are looking for a dynamic and professional Parent Relations & School Operations Executive to manage parent interactions, school branding and key administrative activities. The ideal candidate should have excellent communication and interpersonal skills and be able to ensure a positive experience for parents, students, visitors, and staff.
Education/Qualifications
- Bachelor’s Degree in any relevant discipline.
- Qualification in Management, Public Relations, Communications, Administration, Education, or a related field will be preferred.
Experience
- Minimum 3 years of relevant experience in public relations or customer relationship management.
- Experience in a reputed school/educational institution will be preferred.
- Prior supervisory or coordination experience will be an advantage.
Key Responsibilities
- Manage parent queries, concerns, feedback, and grievance resolution professionally and promptly.
- Coordinate school branding, communication, events, promotional activities, and external vendors.
- Coordinate with Principal, Management, Academic, HR, Administration, and other departments to ensure smooth school operations and effective follow-up.
Skills
- Excellent communication and interpersonal skills.
- Strong parent relationship and customer service skills.
- Strong problem-solving and conflict-resolution skills.
- Professional, approachable, patient, and well-organised.
- Ability to multitask and work effectively under pressure.
- Proficiency in MS Office/Google Workspace.
