ABOUT US
Vutto is a full-stack, phygital platform transforming the used two-wheeler market in India. We combine certified online listings with offline retail experience, in-house refurbishment, warranty support, and end-to-end documentation to deliver a seamless and trustworthy experience.
ABOUT THE ROLE
The Operation Executive is responsible for ensuring a smooth customer experience after the sale is completed. This role focuses on onboarding, relationship management, issue resolution, and customer satisfaction to drive retention and repeat business.
KEY RESPONSIBILITIES
- Manage the end-to-end vendor management process for RC (Registration Certificate) transfers, ensuring timely completion and compliance
- Coordinate with cross-functional teams for challan generation and RC transfer processes to ensure seamless operations
- Take ownership and ensure smooth day-to-day operational handling
- Maintain accurate data in Google Sheets and handle RC-related documents with strict confidentiality
KEY REQUIREMENTS
- 1 year of experience in post sales function
- Prior background of startup ecosystem
- Proficiency in Google Sheets and Microsoft Excel
- Ability to work efficiently in a high-volume, fast-paced operations environment
- Strong attention to detail and organizational skills
Why Join us?
- Competitive pay
- Exciting opportunity to be part of high paced start-up.
- Great work culture.
- Health benefits
- Flexible work timings
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
