Company - Lotus Technicals Pvt. Ltd
Location - Road No. 22, Wagle Estate, Thane.
Experience - 6 Months
Key Responsibilities:
- Install and set up desktops, laptops, printers, and other IT devices.
- Troubleshoot hardware and software issues for employees.
- Support CCTV, biometric systems, VPN, internet, printers, and servers.
- Maintain IT asset inventory and perform preventive maintenance.
- Handle IT helpdesk tickets and resolve issues within timelines.
- Manage data backups and ensure data security.
- Support and troubleshoot Zoho applications and the DMS (Document Management System).
- Assist in firewall, antivirus, and user access management.
- Maintain IT-related MIS reports and support ISO documentation and compliance.
- Train employees on IT systems and provide user support.
Required Skills:
- Good communication and coordination skills.
- Basic knowledge of computer hardware, software, networking, and IT support.
- Familiarity with MS Office and Zoho applications.
- Ability to troubleshoot IT issues and manage multiple tasks.
- Quick learner with a team-oriented approach.
Preferred Skills:
- Basic knowledge of LAN/WAN, server support, and data backup.
- Understanding of ISO processes.
- Knowledge of AutoCAD, PDF tools, and basic Zoho customization is an added advantage.
Regards,
HR Team
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
