Job Profile: Pharmacist cum Sales Executive (Modern Pharmacy & Cosmetics Store)
Position
Pharmacist cum Sales Executive
Reports To
Store Manager / Pharmacy Manager
Job Summary
The Pharmacist cum Sales Executive is responsible for dispensing medicines safely and accurately while also driving sales of pharmacy, cosmetics, personal care, wellness, and healthcare products. The role combines professional pharmaceutical services with customer service, merchandising, product promotion, inventory management, and achieving store sales targets.
Key Responsibilities1. Pharmacy Operations
- Dispense prescription medicines as per legal and professional standards.
- Verify prescriptions for dosage, drug interactions, allergies, and contraindications.
- Counsel customers regarding medication usage, dosage, storage, and precautions.
- Maintain patient confidentiality.
- Ensure compliance with Pharmacy Act, Drugs & Cosmetics Act, and other applicable regulations.
- Handle OTC medicine recommendations responsibly.
- Record Schedule H/H1/X medicines as required by law.
2. Customer Service
- Welcome every customer professionally.
- Understand customer needs through effective questioning.
- Recommend suitable healthcare and wellness products.
- Assist customers in selecting cosmetics and personal care products.
- Handle complaints courteously and resolve issues promptly.
- Build long-term customer relationships.
3. Product Promotion & Sales Responsibilities
The employee shall actively participate in increasing store sales through ethical selling practices.
Promotional Displays
Create displays for
- Festival offers
- Combo offers
- Buy One Get One
- Doctor recommendation products
- Seasonal healthcare products
- New product launches
6. Sales Target Achievement
Responsible for
- Achieving monthly sales targets
- Increasing average bill value
- Increasing units per bill
- Improving repeat customer sales
- Promoting loyalty membership
- Promoting store offers
- Enrolling new loyalty customers
Monitor
- Daily sales
- Category-wise sales
- Product-wise sales
- Brand-wise sales
7. Inventory Management
- Receive stock accurately.
- Verify invoices.
- Arrange products immediately.
- Report shortages.
- Conduct stock counting.
- Minimize stock loss.
- Monitor near-expiry products.
- Coordinate product returns.
8. Vendor & Brand Promotion
Support promotional campaigns from brands.
Coordinate
- Product demonstrations
- Beauty advisor events
- Health camps
- Doctor clinics
- Seasonal campaigns
- Product launch events
9. Store Hygiene
Maintain
- Clean counters
- Sanitized dispensing area
- Organized shelves
- Attractive displays
- Proper lighting
- Clean testers (where applicable)
10. Billing & Cash Handling
- Process bills accurately.
- Explain offers to customers.
- Promote digital payments.
- Handle refunds according to store policy.
- Maintain billing accuracy.
11. Documentation
Maintain
- Prescription records
- Narcotic registers
- Refrigerator temperature logs
- Expiry records
- Daily sales reports
- Stock variance reports
12. Team Responsibilities
- Support colleagues during busy hours.
- Train junior staff on products and customer service.
- Participate in daily sales briefings.
- Share product knowledge with the team.
Key Performance Indicators (KPIs)
- Monthly sales target achievement
- Average bill value
- Units per bill
- OTC conversion rate
- Cosmetics sales growth
- Loyalty membership enrollments
- Customer satisfaction
- Prescription accuracy
- Inventory accuracy
- Near-expiry stock management
- Visual merchandising compliance
- Product availability
- Repeat customer rate
Required SkillsTechnical Skills
- Pharmacy knowledge
- Drug interaction awareness
- Cosmetics and skincare knowledge
- Nutrition product knowledge
- POS billing software
- Inventory management
- Basic computer skills
Sales Skills
- Customer engagement
- Product recommendation
- Cross-selling
- Upselling
- Negotiation
- Relationship building
Soft Skills
- Communication
- Professional appearance
- Teamwork
- Time management
- Problem-solving
- Attention to detail
Professional Behaviour
The Pharmacist cum Sales Executive should:
- Maintain ethical pharmacy practice while meeting sales goals.
- Never promote or dispense prescription medicines without proper authorization.
- Recommend products based on genuine customer needs.
- Stay updated on new medicines, cosmetics, wellness products, and healthcare trends through regular training.
- Deliver a high standard of customer care while contributing to the commercial success of the store.
This blended role is common in modern pharmacy and cosmetics retail chains, where professional pharmaceutical care is combined with customer-focused sales, merchandising, and business development to improve both patient outcomes and overall store performance.
Pay: From ₹12,000.00 per month
Work Location: In person
