Job Description: Level 1 - NOC Engineer
We’re looking for an experienced L1 Network Operation Centre (NOC) engineer for remote monitoring & troubleshooting network issues for our US client.
Roles and Responsibilities:
- Working experience of 1-2 years minimum
- Strong communication skills are a must as various teams are involved globally
- Efficient in phonetics, customer support and email etiquette
- Working knowledge of networking concepts and analytical skills to resolve issues
- Hands-on experience of troubleshooting network related issues (node/link down, latency, packet drops, etc.)
- Profound knowledge of switches, bridges, wireless controllers, access points
- Experience in performing basic router internet setup, firewall info and port forwarding
- Basic desktop and laptop troubleshooting and repair hands-on
- Ready to work night shifts
- CompTIA A+ or N+ certification or equivalent is a plus
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
