In-Life Operations Engineer
Accountabilities
Provide technical support, resolving escalated technical support issues across
the lines of business to ensure systems availability to the customer.
Support the timely delivery of IT Provision, Incident handling, Service
Requests and Change Management by the team to the published SLAs and
KPIs
Provide technical support in the delivery of the services offered by the team
and input to service productivity to achieve targets.
Provide Line Manager early sight visibility of issues
Skills
Operating system admin
Must be able to troubleshoot all common and complex issues using command line
and Windows front end. (Essential)
Linux
Oracle Linux 5 and above (Essential)
Solaris 9 and above (Desirable)
HPUX (Desirable)
Virtualisation
ESXi (Essential)
Windows
Windows 2003 to 2022 (Essential)
Software Tools
VMWare Suite (Essential)
ServiceNow (Essential)
Jira (Desirable)
Pay: ₹400,000.00 - ₹600,000.00 per year
Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka
