Location: Chennai
Experience: 1–2 Years
Education: Bachelor’s Degree
Job Summary
We are looking for a Relationship Manager with experience in gold appraisal and customer handling for a leading gold loan organization. The candidate will be responsible for gold valuation, customer relationship management, loan processing, and business development activities.
Key Responsibilities
- Perform accurate gold appraisal, valuation, and ornament checking
- Ensure proper stone deduction and avoid unacceptable/spurious ornaments
- Follow company policies, KYC norms, and operational procedures
- Verify customer KYC documents and complete online registration
- Coordinate with managers and stakeholders for loan approval processes
- Build and maintain strong customer relationships for renewal and referral business
- Resolve customer queries and provide excellent service during loan processing
- Generate new customer leads through field activities and local market outreach
- Participate in business development activities to improve brand visibility in assigned catchment areas
Eligibility Criteria
- Bachelor’s degree is mandatory
- 1–2 years of experience in Gold Appraisal, Valuation, Checking, and Handling
- Candidates should be up to 30 years of age
- Good communication skills in the local language and basic English
- Two-wheeler and valid Driving License are mandatory (LLR also applicable)
Required Skills
- Gold loan processing knowledge
- Customer relationship management
- Communication and interpersonal skills
- Attention to detail and accuracy in valuation
- Sales and business development mindset
- Interested share the resumes 8489419554 or [email protected]
Pay: ₹35,000.00 - ₹42,000.00 per month
Benefits:
Work Location: In person
