Job Title: E-Commerce Specialist
Location: Chennai
Job Type: Full-Time
Work Mode: Work From Office
Experience: 3–8 Years
Key Responsibilities
- Manage daily operations across Amazon, Flipkart and other e-commerce marketplaces.
- Create, upload, optimize, and maintain product listings.
- Ensure accurate product descriptions, images, pricing, keywords, and product information.
- Monitor product performance, sales, visibility, and marketplace KPIs.
- Analyze sales data and recommend strategies to improve product visibility and revenue.
- Coordinate order processing, shipment tracking, returns, and refunds.
- Monitor product pricing, promotions, and competitor activities.
- Support the planning and execution of marketplace campaigns, deals, and promotions.
- Coordinate with Marketing, Design, Logistics, Sales, and other internal teams.
- Prepare regular marketplace performance reports.
- Monitor customer feedback and identify opportunities for improvement.
- Coordinate with marketplace account managers to resolve operational issues.
- Ensure compliance with marketplace policies and guidelines.
- Stay updated on e-commerce trends, marketplace policies, tools, and best practices.
Requirements
- Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.
- 3–8 years of experience in E-Commerce or Marketplace Management.
- Hands-on experience with Amazon, Flipkart or similar platforms.
- Strong knowledge of product listing and marketplace operations.
- Good understanding of e-commerce sales and performance metrics.
Application Question(s):
- How many years of experience with Amazon?
- How many years of experience with Flipkart?
- What are all other marketplaces do you have experience with?
- How many years of experience with PPC campaign?
- What is your current location? Are you comfortable commute or relocate to Neelankarai, Chennai?
Work Location: In person
