Tour Operations & Sightseeing Coordinator
We are seeking a highly organized, proactive, and detail-oriented Tour Operations & Sightseeing Coordinator to join our growing team. In this role, you will be responsible for planning, coordinating, and managing tour operations, sightseeing experiences, and travel logistics to ensure exceptional customer satisfaction.
You will work closely with destination management companies (DMCs), tour guides, hotels, transportation providers, attractions, and other travel partners to deliver seamless travel experiences. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for creating memorable journeys while ensuring every aspect of the tour operates smoothly.
As a key member of the Operations team, you will coordinate daily tour activities, prepare travel itineraries and operational documents, monitor service quality, and collaborate with the Sales and Reservations teams to develop customized travel solutions. You will also negotiate with suppliers, manage bookings and confirmations, resolve operational issues promptly, and maintain accurate records of suppliers, contracts, pricing, and travel services.
Key Objectives
- Plan and coordinate high-quality sightseeing tours and travel experiences.
- Ensure the smooth execution of daily tour operations from arrival to departure.
- Build and maintain strong relationships with hotels, DMCs, transport providers, guides, and attraction partners.
- Deliver accurate itineraries, timely confirmations, and exceptional operational support.
- Negotiate competitive supplier rates while maintaining high service standards.
- Resolve operational challenges quickly and professionally to ensure customer satisfaction.
- Support the Sales and Reservations teams in developing customized travel packages.
- Continuously identify new destinations, sightseeing experiences, and service improvements to enhance the company's travel offerings.
Pay: ₹21,544.96 - ₹34,497.83 per month
Work Location: In person
