Company Description
We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job Description
REQUIREMENTS:
-
Experience 5.5+ years
-
Strong experience in ServiceNow Development specializing in APM, CSM Module and HRSD.
-
Hands-on experience in ServiceNow integrations with third-party systems.
-
Experience in either of other modules i.e. ITOM or GRC or HRSD and ITIL knowledge.
-
Candidate should have ServiceNow SPM module certification.
-
Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
-
Strong understanding of ITIL principles
-
Ability to translate business requirements into technical solutions
-
Develop and implement technical solutions and conduct component Integration Tests.
-
Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
-
Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
-
Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail.
RESPONSIBILITIES:
-
Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
-
Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
-
Determining and implementing design methodologies and toolsets
-
Enabling application development by coordinating requirements, schedules, and activities.
-
Being able to lead/support UAT and production rollouts.
-
Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
-
Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
-
Giving constructive feedback to the team members and setting clear expectations.
-
Helping the team in troubleshooting and resolving complex bugs
-
Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
-
Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
