Role description
ITSO delegate Engineer
Experience Minimum 9-10 years for lead and 5-7 years of functional experience with one or more of the above tools and good understanding of Infrastructure
Requirements Skills
Excellent knowledge of Operating systems Storage Databases and interoperability between systems
Handson experience on providing infrastructure support for LinuxUnix based applications
Handson experience in supporting Testing tools LISADevTest Quality Center Performance Center
Basic knowledge on Scripting Shell scripting PythonJython is desirable
Knowledge of Jenkins and CI pipeline creation process
Knowledge on SQL Oracle would be added advantage
Good understanding on defect management and IncidentProblem management skills
Provide ongoing support for problem records identify problem situations review the problems and engage associates to plan for investigation work on Root Cause Analysis solution in coordination with various infrastructure teams application teams
Own the resolution of problems in hand demonstrate analytical and problem management skills to drive the resolution and prevent recurrence
Actively Participate Quality Review meetings Handle CRISIS calls provide IN review inputs
Contribute to adhoc production support requirements
Ensuring deliverables as per standards and quality in agreed schedule review documentation of processes tasks as applicable Follow the best practices ensure strict adherence to guidelines
Provide required reports on timely basis eg Daily status reporting for the activities delivery schedule
Be able to communicate with the stake holders and escalating timely manner
Identify report operational risks and contribute to mitigate the same
Familiar with manual and automated testing processes
Skills
Mandatory Skills : Jenkins, Python, RedHat Linux Administrator, Risk/Crisis Management
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/