As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
The Business Analyst (BA) works collaboratively across business and technology teams to analyse, design, and deliver process and system improvements. Operating within an hybrid environment, the BA plays a key role in defining requirements, optimising workflows, supporting automation initiatives (including RPA and emerging AI/agentic technologies), and ensuring high ‑ quality delivery through structured UAT management.
This role supports strategic transformation projects across the business, including reengineering operational processes, enhancing service levels , creating capacity , and enabling automation solutions that span the full trading lifecycle.
Produce clear and structured documentation including Process Design Documents (PDDs), user stories, acceptance criteria, use cases, and process maps.
Evaluate new ideas , technologies, and automation opportunities, ensuring strong business cases and measurable benefits.
Process & Workflow Design
Automation, AI & Agentic Capabilities
Collaborate with technical teams to integrate AI, ML , LLMs, VLM’s and agentic workflows into business processes where appropriate .
Identify opportunities to leverage AI for decision support, data extraction, workflow orchestration, and conversational interfaces
Create and manage the full UAT lifecycle, including test strategy, test plans, test scripts, and acceptance criteria.
Coordinate UAT execution with business users, ensuring defects are logged, triaged, and resolved efficiently .
Delivery & Stakeholder Engagement
Monitor project progress, ensuring alignment with business objectives , timelines, and quality standards.
Essential Skills & Experience
Desirable Skills & Experience
Exposure to coding languages (C#, Java, HTML, CSS, VB.NET, SQL Server, VBA).
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
