Position Overview
Lead a small team in handling high-volume US payment processing (ACH, wires, checks, SWIFT). Ensure operational efficiency, compliance, and SLA adherence during US shifts. Report to Manager; WFO required.
Key Responsibilities
- Supervise daily batch processing, exception handling, and reconciliations for ACH (Nacha), wires, checks (image clearing), and SWIFT (MT messages).
- Monitor team performance, conduct quality audits, and resolve escalations.
- Ensure 100% compliance with US regulations.
- Optimize workflows; Train juniors.
- Generate MIS reports and support month-end closings.
Requirements
- Bachelor's; 5+ years in payments (3+ in US payments).
- Expertise in ACH, wires, checks, SWIFT; NACHA certification preferred.
- Strong leadership; proficient in Excel, SQL.
- Willing to work US shifts; full-time WFO.
- Excellent English communication; fintech exposure (BFSI/Paytech).
Pay: ₹720,000.00 - ₹1,200,000.00 per year
Benefits:
- Leave encashment
- Provident Fund
Experience:
- US Payment Operations: 5 years (Required)
- Swift Payments: 3 years (Required)
- ACH: 3 years (Required)
Shift availability:
Work Location: In person
