CANDIDATE MUST HAVE EXCELLENT SPOKEN ENGLISH
Job Title: Guest Relations Manager Residential Operations
Location: Faridabad, Haryana
Salary: 4,25,000 - 6,00,000 per annum
Experience: 3- 8 Years
Job Description:
We are looking for a polished and professional Guest Relations Manager to manage resident communication and service coordination for a premium residential Society in Faridabad.
The ideal candidate should have excellent English communication skills, strong client-handling ability, and the confidence to professionally manage resident interactions while coordinating with internal teams for smooth resolution and service delivery.
Key Responsibilities:
Handle resident communication through calls, WhatsApp support, and coordination channels
- Understand resident concerns and coordinate internally for timely resolution
- Assign service requests to the appropriate maintenance teams
- Follow up with residents to ensure smooth issue closure and satisfaction
- Handle escalations professionally and maintain high service standards
- Coordinate with internal departments for smooth operational flow
- Maintain professional communication and resident experience at all times
Requirements:
Excellent spoken English communication is mandatory
- Strong client handling and interpersonal skills
- Professional and calm personality
- Strong coordination and follow-up ability
- Ability to manage resident interactions professionally
- Comfortable handling escalations and service coordination
Preferred Background:
Hospitality, aviation, guest relations, front office, CRM, customer support, luxury residential operations, or client servicing backgrounds will be preferred.
Preferred Skills:
Guest Relations, Client Handling, Customer Support, Resident, Coordination, Escalation Management, Communication Skills, Client Relationship Management, Service Operations
How to apply: -
Share the CV at - 7011757601
Pay: ₹35,000.00 - ₹55,000.00 per month
Work Location: In person
