Key Responsibilities
- Respond to customer inquiries via phone, WhatsApp, and email regarding subscriptions, rentals, and servicing
- Assist customers with booking, delivery/pickup scheduling, and plan changes
- Coordinate with the workshop and store teams to resolve service issues promptly
- Maintain accurate records of customer interactions and complaints
- Follow up on pending service requests and ensure timely closure
- Support KYC/document verification for rentals as needed
- Upsell subscription plans and Care Plan memberships where relevant
- Handle customer feedback and escalate recurring issues to management
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
