Job Summary:
E-commerce Customer Executive / Social Media Customer Executive: As an onsite worker, you will be responsible for chatting with Arabic customers, supporting their purchases, and providing exceptional customer service.
Key Responsibilities:
- Respond to customer inquiries and provide product information In Arabic via chat.
- Support customers in making purchases and address any concerns.
- Upsell and cross-sell products to increase sales revenue.
- Provide replacement support and resolve customer complaints.
- Meet sales targets and performance metrics.
Requirements:
- Excellent communication and interpersonal skills.
- Proficient in Arabic And English language (written and spoken).
- Ability to work at office environment.
- Strong sales and customer service skills.
- Familiarity with e-commerce platforms and social media.
Working Hours:
- Day Shift: 8.30 am - 5.30 pm
- Night shift: 5:30 pm - 2:30 am
Salary:
- ₹12,000 / 13,000 + Incentive Up to 3000 + Night Shift Allowances + Sales Commission
Benefits:
- Opportunity to work with a dynamic and growing e-commerce company.
- Flexible office work arrangement.
- Performance-based incentives and bonuses.
Pay: ₹12,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
Language:
Work Location: In person
