# Job Description – E-commerce Executive
*Company:* Atmann App Private Limited
*Location:* Umaria, Rau, Indore, Madhya Pradesh
*Experience:* 2–5 Years
*Salary:* ₹1.2 – ₹2.4 LPA
*Employment Type:* Full-Time
## About Atmann App Private Limited
Atmann App Private Limited is building technology-driven platforms in the *wellness, spiritual, healing and devotional ecosystem*.
The company operates digital platforms connecting users with trusted practitioners, healers and spiritual service providers, while also developing opportunities in the *e-commerce and D2C space* for wellness, spiritual and devotional products.
We are looking for a hands-on *E-commerce Executive* who can manage day-to-day marketplace operations, product listings, orders, inventory, pricing, promotions and online sales across major e-commerce platforms.
## Key Responsibilities
### 1. Marketplace Management
* Manage product listings on platforms such as *Amazon, Flipkart, Meesho and other relevant marketplaces*.
* Create and maintain product titles, descriptions, specifications, images, keywords and attributes.
* Ensure products are correctly categorized and listed according to marketplace guidelines.
* Monitor listing quality, product visibility and search ranking.
### 2. Order & Sales Management
* Monitor daily orders across marketplaces and D2C channels.
* Coordinate with the operations/warehouse team for order processing and dispatch.
* Track cancellations, returns, refunds and replacements.
* Ensure orders are processed within marketplace SLAs.
* Monitor sales performance and identify opportunities for improvement.
### 3. Inventory Management
* Maintain accurate inventory across different sales channels.
* Monitor stock availability and prevent stock-outs/over-selling.
* Coordinate with the warehouse/procurement team for replenishment.
* Maintain inventory and SKU-level reports.
### 4. Pricing & Promotions
* Monitor competitor pricing and marketplace offers.
* Update product pricing as required.
* Support marketplace promotions, discounts, coupons and campaigns.
* Identify opportunities to improve product margins and sales conversion.
### 5. Product Catalogue Management
* Create and manage SKU master data.
* Coordinate product photography, creatives and content requirements.
* Ensure consistency of product information across marketplaces.
* Identify catalogue errors and resolve them promptly.
### 6. Marketplace Advertising
* Assist in managing marketplace advertising campaigns such as sponsored product campaigns.
* Monitor campaign performance, impressions, clicks, conversions and advertising spend.
* Coordinate with the marketing team to improve ROAS and sales performance.
### 7. Customer & Marketplace Support
* Monitor customer queries, reviews and ratings.
* Coordinate resolution of customer complaints related to orders/products.
* Track negative reviews and identify recurring product/service issues.
* Work towards improving ratings, customer satisfaction and repeat purchases.
### 8. Returns & Reconciliation
* Monitor marketplace returns and replacement requests.
* Track return reasons and identify patterns.
* Coordinate with the finance team for marketplace payment and order reconciliation.
* Support reconciliation of sales, commissions, refunds, returns and marketplace deductions.
### 9. Reporting & MIS
Prepare regular reports covering:
* Daily/weekly/monthly sales
* Orders and units sold
* Product-wise performance
* Inventory
* Returns and cancellations
* Marketplace commissions
* Advertising expenditure
* Revenue and margins
* Top-performing and under-performing SKUs
### 10. E-commerce Growth
* Identify new marketplace opportunities.
* Research competitors and pricing trends.
* Recommend new products/SKUs based on market demand.
* Suggest improvements in product listings and conversion.
* Support the development of Atmann's D2C/e-commerce business.
## Required Skills
* 2–5 years of experience in *E-commerce / Marketplace Operations*.
* Practical experience with Amazon Seller Central and/or Flipkart Seller Hub.
* Knowledge of Meesho and other marketplaces will be an advantage.
* Strong Excel/Google Sheets skills.
* Understanding of SKU, inventory, order, return and marketplace management.
* Basic understanding of marketplace advertising.
* Good analytical and problem-solving skills.
* Good communication and coordination skills.
* Ability to work independently and take ownership of day-to-day operations.
## Preferred Candidate
Candidates with experience in:
* D2C brands
* FMCG
* Wellness products
* Spiritual/devotional products
* Handicrafts
* Home & lifestyle products
* Beauty & personal care
* Amazon/Flipkart marketplace operations
will be preferred.
## Key Performance Indicators (KPIs)
The selected candidate will be evaluated on:
* Marketplace sales growth
* Listing accuracy and catalogue quality
* Order processing efficiency
* Inventory availability
* Reduction in cancellations and returns
* Product ratings and customer satisfaction
* Marketplace advertising efficiency
* SKU profitability
* Timely MIS and reconciliation
* New SKU/product onboarding
## Education
*Graduate in any discipline.*
A degree/diploma in *Commerce, Business Administration, Marketing, E-commerce or a related field* will be preferred.
## Why Join Atmann?
* Opportunity to work with an emerging technology-driven wellness and spiritual ecosystem.
* Exposure to *E-commerce, D2C, digital marketplaces and startup operations*.
* Opportunity to work across multiple business categories and products.
* High ownership and learning-oriented environment.
* Opportunity to contribute directly to building the company's online commerce business.
### Apply Now
*Position:* E-commerce Executive
*Experience:* 2–5 Years
*Salary:* ₹1.2 – ₹2.4 LPA
*Location:* Umaria, Rau, Indore, Madhya Pradesh
*Employment:* Full-Time
Pay: ₹120,000.00 - ₹240,000.00 per year
Work Location: In person
