About the Role
We are looking for enthusiastic and customer-focused Customer Service Associates to join our International Voice Process team.
If you have prior experience in an International BPO Voice process and are looking for an exciting opportunity to grow your career, we'd love to hear from you.
Key Responsibilities
- Handle inbound and outbound customer interactions for international clients.
- Resolve customer queries promptly while maintaining high service standards.
- Deliver excellent customer service with clear and professional communication.
- Meet quality, productivity, and customer satisfaction targets.
- Accurately document customer interactions in the system.
Eligibility Criteria
- Education: Graduate or Undergraduate.
- Experience: Minimum 6 months of experience in an International BPO Voice Process.
- Strong verbal communication skills in English.
- Comfortable working in rotational shifts.
Mandatory Requirements
Only candidates with International Voice BPO experience will be considered.
Profiles Not Eligible
- Candidates with Non-BPO experience
- Candidates with International Chat or Email Support experience only
- Candidates with Domestic BPO experience only
Preferred Candidate Profile
- Immediate joiners will be given preference.
- Excellent communication and interpersonal skills.
- Customer-centric approach with problem-solving ability.
- Willingness to work in a dynamic, fast-paced environment.
Pay: ₹50,000.00 - ₹51,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
