- Greet and assist patients and attendants at the reception.
- Manage patient registration, appointments, calls, and enquiries.
- Counsel patients regarding recommended eye surgeries and explain the treatment process clearly.
- Explain surgery preparation, estimated costs, documentation, and scheduling as per hospital guidelines.
- Coordinate with doctors, nurses, OT staff, billing, and diagnostic departments.
- Follow up with patients advised for surgery and assist with scheduling.
- Explain pre-operative and post-operative instructions provided by the doctor.
- Maintain patient records and ensure accurate documentation.
- Handle patient queries and concerns professionally.
- Support the hospital in providing an excellent patient experience and meeting counselling/surgery coordination targets.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
