Job Title: Front Office Manager
Location: ERODE
Position Type: Full-Time
Overview: We are seeking a dynamic and organized Front Office Manager to lead our front desk team at WESTLAND HOTEL . The ideal candidate will be responsible for ensuring a seamless and positive guest experience from check-in to check-out. As the Front Office Manager, you will oversee daily operations, manage staff, and uphold high standards of customer service.
Responsibilities:
Supervise and coordinate front desk activities, including check-in/check-out procedures.
Train, schedule, and evaluate front office staff to ensure excellent customer service.
Resolve guest issues and complaints promptly and professionally.
Maintain accurate records of room availability and guest accounts.
Collaborate with other departments to optimize overall hotel operations.
Implement and enforce hotel policies and procedures.
Monitor and manage the budget for the front office department.
Stay informed about local attractions and services to assist guests effectively.
Ensure a clean and organized front desk area.
For more details - 9750813438
Job Type: Full-time
Pay: ₹16,000.00 - ₹18,000.00 per month
Benefits:
Ability to commute/relocate:
- Erode, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Language:
Work Location: In person
