- We are looking for a friendly, professional, and guest-focused Front Desk Associate to join our Front Office team.
- Key Responsibilities Welcome and greet guests in a warm and professional manner. Handle guest check-in and check-out procedures efficiently. Manage room reservations, cancellations, and modifications. Provide information about hotel facilities, services, and local attractions. Handle guest queries, requests, and complaints professionally. Coordinate with Housekeeping, F&B, Maintenance, and other departments. Maintain accurate guest records and front-office documentation. Handle cash, card payments, billing, and other front-office transactions as required. Ensure proper shift handover and maintain front-desk records. Follow hotel policies, SOPs, and guest-service standards. Maintain a professional appearance and courteous communication at all times. Requirements Minimum 1 year of experience in a hotel Front Office role preferred. Freshers with good communication and a positive attitude may also be considered. Good verbal and written communication skills.
Pay: ₹11,000.00 - ₹16,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person
