We are looking for a dedicated Customer Co-ordinator to be the vital link between our customers and our internal teams, ensuring smooth operations and high client satisfaction.
Key Responsibilities :
1. Customer Communication : Serving as the primary point of contact for customer inquiries, providing timely and professional responses via phone, email, and chat.
2. Order Management : Processing customer orders accurately, tracking their status, and coordinating with the logistics and production departments for timely delivery.
3. Issue Resolution : Investigating and resolving customer complaints and issues efficiently, escalating complex problems when necessary, and maintaining a positive customer relationship throughout the process.
If you are a motivated team player ready to take on this exciting role, please send your resume and a brief cover letter outlining your relevant experience to us.
Pay: ₹9,650.55 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
