Customer Support Executive
Location: Sector 18, Gurgaon
Experience: Freshers & Experienced Candidates
Qualification: Minimum 12th Pass
Salary: ₹25,000 – ₹38,000 CTC + Performance Incentives
Working Days: 5 Days a Week
Shift: Rotational Shifts
Benefits: Two-Way Cab + Meals
Job Responsibilities :-
- Handle customer queries through calls, chat, or email.
- Provide accurate information and resolve customer concerns professionally.
- Maintain a high level of customer satisfaction and service quality.
- Understand customer requirements and provide appropriate solutions.
- Escalate complex issues to the concerned team when required.
- Maintain accurate records of customer interactions.
- Achieve assigned productivity, quality, and performance targets.
Candidate Requirements :-
- Minimum 12th Pass qualification.
- Excellent English communication skills are mandatory.
- Freshers can apply; relevant customer support/BPO experience is preferred.
- Good listening, interpersonal, and problem-solving skills.
- Basic computer knowledge and typing skills.
- Comfortable working in rotational shifts and rotational weekly offs.
- Positive attitude and professional approach.
- Candidates should be comfortable working from the Sector 18, Gurgaon office.
Pay: ₹25,000.00 - ₹38,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English Communication Skill out of 10 ?
- How many months of experience do you have in calling related role ?
- What's your last in-hand salary ?
- Are you ok with sales roles as well with Higher Incentives ?
Education:
Language:
Location:
- Gurgaon H.O, Gurugram, Haryana (Preferred)
Work Location: In person
