Position: Store Incharge Key Responsibilities
- Manage day-to-day store operations efficiently and ensure smooth functioning of the showroom.
- Handle counter sales by assisting customers, understanding their requirements, and recommending suitable products.
- Maintain accurate stock records and ensure proper inventory management.
- Monitor stock inward and outward entries, including receipts, transfers, and sales.
- Perform regular physical stock verification and reconcile inventory discrepancies.
- Coordinate with the procurement team to maintain optimum stock levels and prevent stock shortages.
- Prepare and manage dispatch schedules as per customer orders and delivery commitments.
- Coordinate with logistics and transport partners to ensure timely and safe delivery of products.
- Track pending deliveries and follow up until successful completion.
- Ensure proper packaging, documentation, and dispatch of materials.
- Maintain records of purchase invoices, delivery challans, and stock registers.
- Prepare daily, weekly, and monthly reports on sales, inventory, and dispatch activities.
- Coordinate with the accounts team for billing, stock reconciliation, and documentation.
- Ensure proper display and arrangement of products to enhance the customer shopping experience.
- Conduct sales promotion activities, including promotional campaigns, offers, product demonstrations, and customer engagement initiatives.
- Support marketing activities to increase walk-in customers and improve sales conversion.
- Handle customer inquiries, complaints, and after-sales service coordination professionally.
- Maintain cleanliness, safety, and security of the store and warehouse.
- Supervise store assistants and ensure adherence to company policies and procedures.
- Ensure all products are stored safely to prevent damage or loss.
- Monitor fast-moving and slow-moving inventory and recommend replenishment or clearance actions.
- Achieve monthly sales targets while maintaining high levels of customer satisfaction.
Core Skills Required
- Counter Sales & Customer Handling
- Inventory & Stock Management
- Stock Inward/Outward Operations
- Dispatch & Delivery Coordination
- Warehouse Management
- Sales Promotion & Marketing Support
- Billing & Documentation
- Team Supervision
- Vendor & Logistics Coordination
- MS Excel, ERP/Inventory Software, and Billing Software
- Communication & Customer Service
- Problem Solving and Time Management
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
