Job Description – Front Desk Executive
Position: Front Desk Executive
Company: Sigma IT Academy
Location: Rajkot, Gujarat
Job Type: Full-Time
Experience: 0–2 Years (Freshers with excellent communication skills are welcome)
Salary: As per company standards + Performance Incentives
About Sigma IT Academy
Sigma IT Academy is a leading IT training and career development institute offering industry-oriented courses in SAP, Data Analytics, Digital Marketing, Python, Java, Power BI, and other emerging technologies. Our mission is to bridge the gap between education and employment by providing practical, job-oriented training.
Job Summary
We are looking for a smart, energetic, and customer-focused Front Desk Executive to manage the reception area, handle student inquiries, coordinate admissions, and ensure a professional experience for all visitors and aspirants.
Key Responsibilities
- Welcome and assist walk-in students, parents, and visitors professionally.
- Attend incoming phone calls and respond to WhatsApp, email, and social media inquiries.
- Counsel prospective students about available courses and training programs.
- Coordinate demo class registrations and follow up with prospective students.
- Maintain student records, admission forms, and enquiry databases.
- Schedule appointments, meetings, and classroom sessions.
- Support the admission and fee collection process.
- Prepare daily enquiry, admission, and follow-up reports.
- Coordinate with trainers and the management team for smooth batch operations.
- Maintain cleanliness and organization of the reception area.
- Handle administrative tasks including printing, filing, document management, and office coordination.
- Assist in promotional events, seminars, and educational workshops conducted by the academy.
Required Skills
- Excellent communication skills in English, Hindi, and Gujarati.
- Pleasant personality with a professional attitude.
- Strong interpersonal and customer service skills.
- Good knowledge of MS Office (Word, Excel, PowerPoint).
- Basic knowledge of email and internet applications.
- Ability to multitask and work under pressure.
- Strong organizational and time management skills.
- Positive attitude with a willingness to learn.
Preferred Qualifications
- Graduate in any discipline.
- Previous experience in front office, customer support, telecalling, counseling, education, or administration will be an added advantage.
- Freshers with good communication and confidence are encouraged to apply.
What We Offer
- Friendly and professional work environment.
- Career growth opportunities.
- Performance-based incentives.
- Continuous learning and skill development.
- Opportunity to work with one of Gujarat's growing IT training institutes.
Working Hours
- Monday to Saturday
- 10:00 AM to 7:00 PM
Job Location
Sigma IT Academy
Rajkot, Gujarat
How to Apply
Interested candidates can send their updated resume or contact Sigma IT Academy for an interview.
Join Sigma IT Academy and become the face of our organization while helping students build successful careers.
Pay: ₹9,000.00 - ₹14,000.00 per month
Benefits:
Work Location: In person
