Key Responsibilities:
- Handle customer inquiries through phone calls and emails.
- Prepare quotations, Proforma Invoices (PI), and sales orders.
- Coordinate with customers regarding order status and dispatch schedules.
- Follow up for pending payments and outstanding dues.
- Maintain customer records, sales reports, and MIS data.
- Coordinate with production, accounts, and dispatch departments.
- Support the sales team in achieving targets.
- Build and maintain strong customer relationships.
- Handle complaints and provide timely resolutions.
- Ensure proper documentation and filing of sales records.
Required Skills:
- Good communication and coordination skills.
- Strong email drafting and customer handling ability.
- Knowledge of MS Excel, Word, and ERP software.
- Ability to multitask and manage deadlines.
- Good negotiation and follow-up skills.
Pay: From ₹25,000.00 per month
Benefits:
- Internet reimbursement
- Provident Fund
Work Location: In person
