Key Responsibilities
- Handle customer enquiries through calls, emails, WhatsApp, and other communication channels.
- Understand customers' travel requirements, preferences, and budgets.
- Suggest and explain suitable holiday packages, destinations, hotels, sightseeing, and other travel services.
- Prepare and share quotations and itineraries with customers.
- Follow up with prospective customers and convert enquiries into confirmed bookings.
- Maintain regular communication with customers throughout the sales process.
- Achieve assigned sales targets and contribute towards team revenue.
- Coordinate with the operations and other internal teams to ensure smooth execution of bookings.
- Maintain accurate records of customer enquiries, follow-ups, and sales activities.
- Provide excellent customer service and build long-term customer relationships.
Candidate Requirements
- Graduate in any discipline.
- Candidates currently pursuing their 3rd year of graduation may also apply.
- Freshers are welcome; candidates with experience in travel, tourism, holiday sales, or customer service will be preferred.
- Good English communication skills – both verbal and written.
- Good interpersonal and convincing skills.
- Customer-oriented with a positive and professional attitude.
- Good knowledge of MS Word and MS Excel.
- Basic computer and internet skills.
- Ability to work with targets and deadlines.
- Willingness to learn about travel destinations, holiday packages, and travel products.
- Good follow-up and negotiation skills.
- Should be comfortable communicating with customers over phone and email.
- Immediate joiners / candidates with short notice period will be preferred.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
