Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP ABAP Development for HANA
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, contributing to the overall efficiency of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and challenges.
- Document findings and solutions clearly to support knowledge sharing within the team.
- Assist in the continuous improvement of support processes and tools.
- Provide timely updates and reports on issue resolution status to stakeholders.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
- Strong problem-solving skills with the ability to analyze complex system issues.
- Experience in debugging and troubleshooting SAP applications in a live environment.
- Knowledge of database concepts and performance tuning related to SAP HANA.
- Ability to work with various SAP modules and understand their integration points.
- Good communication skills to effectively interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
