Job Description – E-commerce Manager (D2C) (8496006111 WHATS UP RESUME)
Job Title: E-commerce Manager
Experience: 7+ Years
Salary: ₹10–12 LPA
Location: Harohalli, Kanakapura Road
Industry: Manufacturing / Retail / D2C / Consumer Products
About the Role
We are looking for an experienced E-commerce Manager to lead and grow our online business across D2C platforms. The ideal candidate should have strong expertise in managing end-to-end e-commerce operations, website performance, customer experience, and digital sales strategies.
Key Responsibilities
- Manage end-to-end e-commerce business operations including website and order management.
- Handle daily operations across D2C website and online sales channels.
- Ensure smooth order processing, inventory sync, fulfillment, returns, and customer support coordination.
- Manage and optimize brand website performance (preferably Shopify/WooCommerce/Magento).
- Improve website conversion rate, user journey, checkout funnel, and customer retention.
- Develop and execute e-commerce growth strategies to increase online revenue.
- Track KPIs including website traffic, conversion rate, ROAS, CAC, AOV, repeat purchase rate, and revenue growth.
- Lead and mentor e-commerce executives/coordinators.
Required Skills
- Strong experience in D2C business model
- Hands-on expertise in Shopify or similar platforms
- Marketplace management experience
- Knowledge of Google Analytics, Meta Ads, Google Ads
- CRM and retention marketing knowledge
- Strong analytical and leadership skills
Preferred Background
- Experience in consumer products / retail / manufacturing / lifestyle brands
- Prior experience scaling D2C brands from growth to profitability
Pay: ₹50,000.00 - ₹95,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
