JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position: Transport Manager - India
Location: India (with focus on Pune, Mumbai, Hyderabad)
Reports To: Account Director
Direct Reports: Approximately 20 team members
Position Summary:
We are seeking an experienced Transport Manager to lead and optimize employee transportation operations across multiple Indian locations. This governance-focused role requires strategic oversight of vendor partnerships, compliance management, and team leadership to ensure safe, efficient, and policy-compliant transportation services for our workforce.
Key Responsibilities:Vendor Management & Governance:
Monitor and evaluate performance of fleet vendors, routing vendors, transport technology providers, and cab marshals to ensure adherence to client transport policies and service level agreements. Conduct regular vendor reviews, manage contracts, and drive continuous improvement initiatives across all vendor partnerships.
Team Leadership:
Lead, mentor, and develop a team of approximately 20 transportation professionals. Set performance objectives, conduct regular reviews, and foster a culture of accountability and operational excellence. Ensure team members have the tools, training, and support needed to execute their responsibilities effectively.
Compliance & Policy Management:
Ensure full compliance with all applicable transportation regulations, safety standards, labor laws, and internal policies. Implement and monitor adherence to client transport policies, conducting regular audits and implementing corrective actions as needed.
Operational Excellence:
Oversee daily transportation operations across assigned locations including route planning, vehicle allocation, driver management, and passenger satisfaction. Identify operational inefficiencies and implement solutions to optimize service delivery and cost management.
Reporting & Analytics:
Develop and maintain comprehensive dashboards and reports on key performance indicators including on-time performance, incident rates, cost per trip, vehicle utilization, and compliance metrics. Provide regular updates to the Account Director on operational performance and improvement initiatives.
Technology Integration:
Leverage transport management systems and technology platforms to enhance operational visibility, improve route efficiency, and streamline communication between drivers, passengers, and management teams.
Stakeholder Management:
Serve as primary point of contact for internal stakeholders, addressing concerns, gathering feedback, and ensuring transportation services align with business needs and employee expectations.
Required Qualifications:
Experience: 8-10 years of progressive experience in employee transportation management, with demonstrated expertise in managing large-scale transport operations in corporate or industrial settings.
Geographic Expertise: Proven experience managing transportation operations in remote and metro locations, specifically in Pune, Mumbai, Hyderabad, or similar Indian cities with complex traffic and infrastructure challenges.
Team Leadership: Minimum 3-5 years of experience leading teams of 15+ members, with strong people management, coaching, and development capabilities.
Vendor Management: Extensive experience managing multiple vendor relationships simultaneously, including contract negotiations, performance monitoring, and dispute resolution.
Compliance Knowledge: Strong understanding of Indian transportation regulations, motor vehicle laws, labor compliance requirements, and corporate governance frameworks.
Technical Proficiency: Experience with transport management systems, GPS tracking platforms, routing software, and advanced Excel/data analysis tools.
Preferred Qualifications:
Bachelor's degree in Transportation Management, Logistics, Business Administration, or related field
Professional certifications in Transport Management, Fleet Management, or Supply Chain
Experience in facilities management or integrated workplace services environment
Knowledge of sustainability initiatives and green transportation practices
Strong analytical and problem-solving capabilities with data-driven decision-making approach
Key Competencies:
Strategic thinking with strong operational execution
Excellent communication and stakeholder management skills
Results-oriented with focus on continuous improvement
Strong negotiation and conflict resolution abilities
Ability to work under pressure and manage multiple priorities
High ethical standards and commitment to safety
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
