- Greet customers warmly and provide personalized service.
- Assess customers' needs and provide expert advice on eyewear, including frames, lenses, and contact lenses.
- Assist customers in selecting frames that suit their face shape, style preferences, and prescription requirements.
- Maintain up-to-date knowledge of optical products, including lenses, coatings, and frames.
- Educate customers on the benefits of different lens options (e.g., single vision, bifocals, progressives).
- Explain the features and benefits of various eyewear brands and products.
- Provide accurate price quotes and handle sales transactions.
- Process orders, ensuring all customer details and measurements are accurately recorded.
- Follow up on orders to ensure timely delivery and customer satisfaction.
- Assist customers with the fitting of their glasses, ensuring they are comfortable and properly adjusted.
- Make minor adjustments and repairs to frames as needed.
- Offer advice on proper eyewear care and maintenance.
- Address customer inquiries and resolve any issues or concerns.
- Provide aftercare services, including adjustments, repairs, and replacements.
- Maintain customer records and follow up with customers to ensure ongoing satisfaction.
- Work closely with optometrists to understand prescriptions and provide appropriate product recommendations.
- Collaborate with other optical staff to ensure a smooth and efficient service experience.
- Participate in team meetings and training sessions to stay informed about new products and techniques.
- minimum 5 year experiense required
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Experience:
- total work: 3 years (Preferred)
Work Location: In person
