Job Summary
Sweet County Delights Pvt. Ltd. is looking for a professional, well-organized, and customer-focused Receptionist to manage the front office, handle visitor interactions, coordinate communication, and provide administrative support. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to multitask in a fast-paced FMCG manufacturing environment.
Key ResponsibilitiesFront Office Management
- Welcome visitors, customers, vendors, and interview candidates professionally.
- Manage the reception area and ensure it is clean, organized, and presentable.
- Maintain visitor entry and exit records and issue visitor passes.
Telephone & Email Management
- Handle incoming and outgoing telephone calls professionally.
- Transfer calls to the concerned departments promptly.
- Receive, screen, and forward official emails and inquiries.
Visitor & Meeting Coordination
- Coordinate appointments and meetings for management.
- Inform employees of visitor arrivals.
- Arrange meeting rooms and refreshments whenever required.
HR Support
- Schedule interviews and coordinate with candidates.
- Assist in employee joining formalities and document collection.
- Maintain interview records and attendance.
Administration Support
- Maintain office stationery inventory and raise purchase requests when required.
- Coordinate with housekeeping, maintenance, and security teams.
- Support day-to-day administrative activities.
Courier & Document Management
- Receive and dispatch courier parcels and official documents.
- Maintain inward and outward courier registers.
- Ensure timely distribution of documents to concerned departments.
Record Keeping
- Maintain visitor registers, courier logs, meeting schedules, and other administrative records.
- Ensure proper filing and confidentiality of company documents.
Compliance
- Follow company policies, safety procedures, and visitor management protocols.
- Maintain confidentiality of company and employee information.
Required Skills
- Excellent verbal and written communication skills.
- Good command of MS Office (Word, Excel, Outlook).
- Professional appearance and positive attitude.
- Strong interpersonal and customer service skills.
- Good organizational and multitasking abilities.
- Ability to work under pressure and manage multiple priorities.
- Basic knowledge of office administration and documentation.
Preferred Experience
- Experience as a Receptionist, Front Office Executive, or Administrator.
- Experience in an FMCG, Manufacturing, or Factory environment will be preferred.
- Knowledge of visitor management systems and office coordination.
Key Performance Indicators (KPIs)
- 100% accurate visitor registration.
- Calls answered within three rings.
- Timely interview and meeting coordination.
- Accurate maintenance of office records and registers.
- Timely handling of courier and document dispatch.
- High standards of customer service and professional communication.
- Effective coordination with internal departments.
Why Join Us?
- Opportunity to work with a growing FMCG bakery manufacturing company.
- Professional and collaborative work environment.
- Career growth and learning opportunities.
- Employee-friendly culture with continuous development initiatives.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
