- Handle customer enquiries through calls, WhatsApp, email, and other communication channels.
- Prepare and share quotations, proforma invoices, and sales-related documents.
- Coordinate with customers regarding requirements, pricing, order status, and delivery schedules.
- Follow up with customers for quotations, purchase orders, payments, and pending requirements.
- Coordinate with Sales, Design, Production, Purchase, Accounts, and Dispatch teams.
- Maintain proper records of enquiries, quotations, orders, and customer follow-ups.
- Prepare regular sales reports and follow-up reports.
- Update customers regarding order progress, dispatch, and delivery status.
- Assist the sales team in preparing presentations, proposals, and other sales documents.
- Maintain and update customer databases and sales records.
- Support the sales team in day-to-day administrative and coordination activities.
- Ensure timely follow-up on all assigned leads and enquiries.
Required Skills
- Excellent verbal and written communication skills.
- Strong customer handling and follow-up skills.
- Good knowledge of MS Excel, MS Word, and PowerPoint.
- Ability to prepare quotations and maintain sales documentation.
- Strong coordination and organizational skills.
- Ability to communicate and coordinate effectively with multiple departments.
- Basic understanding of industrial products, machinery, or manufacturing processes will be an advantage.
- Positive attitude, professional behaviour, and willingness to learn.
- Willingness to travel for customer visits, meetings, and other sales-related requirements.
- Valid driving licence is required.
- Candidate should be comfortable with local and occasional outstation travel as per business requirements.
Pay: ₹14,000.00 - ₹40,000.00 per month
Work Location: In person
