About LineupX:
LineupX is a SaaS startup; we are architects of innovation, builders of career pathways, and champions of seamless placement processes for Upskilling Ed-Tech and Training Centers. Our revolutionary platform is designed to transform the way they approach placement assistance. As a Customer Success Intern, you'll be an integral part of our journey, gaining valuable insights into the world of customer relations in the fast-paced landscape of Ed-Tech and Training Centers.
Role Overview:
We are looking for enthusiastic engineering and tech-oriented graduates who enjoy interacting with people as much as technology.
This role is ideal for candidates who want exposure to:
● Customer Success
● Product Learning
● Client Communication
● Business Strategy
● Startup Culture
As a Customer Success Engineer Intern, you will work closely with customers and internal teams to ensure a smooth customer experience while understanding product workflows and solving customer challenges.
Key Responsibilities:
● Understand the LineupX platform and assist customers in onboarding and usage
● Interact with clients to resolve queries and ensure customer satisfaction
● Coordinate with product and operations teams for issue resolution
● Help improve customer engagement and retention
● Conduct product demos and walkthroughs when required
● Gather customer feedback and share insights with internal teams
● Maintain regular follow-ups with clients and ensure smooth communication
● Support day-to-day customer success operations
What You Will Learn:
● Client communication and relationship management
● Product understanding and SaaS workflows
● Problem-solving and stakeholder management
● Startup execution and business operations
● Customer retention and engagement strategies
● Cross-functional collaboration with product and operations teams Preferred Candidate Profile:
● Interested in customer-facing and business-tech roles
● Enjoys communication, problem-solving, and ownership
● Looking to build a career in Customer Success, Product, Operations, or Business roles
● Good analytical and coordination skills Why Join LineupX?
● High-growth startup exposure
● Work directly with leadership and clients
● Fast learning and ownership from Day 1
● Career growth opportunities
● Dynamic and collaborative work culture
● Exposure to technology, products, and strategy
Interested candidates share your profiles on [email protected]
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
