Customer Relationship Manager
Company: TRYAKSH EV
Location: Gwalior,Madhya Pradesh
Employment Type: Full-Time
About TRYAKSH EV
TRYAKSH EV is a next-generation mobility company focused on building high-performance electric and hydrogen-powered solutions for real-world applications. We combine advanced engineering, intelligent systems, and sustainable innovation to create vehicles that deliver reliability, efficiency, and long-term value for businesses.
Job Summary
We are looking for a proactive CRM Executive to manage customer relationships and ensure smooth communication with clients. The candidate will pay a key role in handling leads, follow-ups, and customer satisfaction.
Key Responsibilities:
Handle customer inquiries and follow-ups.
Maintain and update CRM data.
Manage leads and coordinate with sales team.
Ensure timely response to clients.
Build and maintain strong customer relationships.
Track customer feedback and improve experience.
Requirements:
Good communication & interpersonal skills.
Basic computer knowledge (MS office/CRM tools)
Ability to handle calls and client coordination.
Organized and detail-oriented.
Freshers can apply.
Preferred Qualifications:
Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
1-3 years of experience in Customer Relationship Management, Customer Support, Sales, or client Realtions.
Experience in the automoblie, electric vehicle, automotive, or related industry is preferred.
Strong customer service, negotiation and problem-solving skills.
Ability to handle customer complaints professionally and build long-term relationships.
What We Offer
Opportunity to work with a fast-growing clean mobility company.
Collaborative and innovation-driven work environment.
Professional growth and leadership opportunities.
Competitive compensation and benefits package.
Ability to commute/relocate:
- Gwalior, Madhya Pradesh (Gwalior): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience working in the automobile, electric vehicle, or manufacturing industry?
- Are you available to work from the office and join immediately?
- Do you have experience managing customer follow-ups, lead conversion, and customer retention?
Experience:
- Customer relationship management: 3 years (Required)
Work Location: In person
