Urgent hiring for Process Associate for Sparkline Telecom Pvt Ltd
Urgent Hiring | Process Associate – US Process | Night Shift
Job Title: Process Associate – US Process
Location: Work from Office
Shift Timing: 8:00 PM – 5:00 AM
Working Days: Monday to Friday
Joining Date: 15th May
Employment Type: Full-time
Job Description:
We are urgently hiring enthusiastic and customer-focused candidates for the role of Process Associate – US Process. The candidate will be responsible for handling customer interactions related to credit checks, insurance support, and upselling services through inbound and outbound calls.
Roles & Responsibilities:
- Handle inbound and outbound customer calls professionally
- Assist customers with credit check and insurance-related support
- Upsell relevant products/services based on customer requirements
- Maintain accurate records of customer interactions
- Ensure high customer satisfaction and quality standards
Requirements:
- Good communication skills in English
- Comfortable working in fixed night shifts
- Basic computer knowledge
- Experience in international voice process/BPO preferred
- Freshers with excellent communication skills can also apply
Perks & Benefits:
- Fixed night shift
- Weekend off (Saturday & Sunday)
- Stable work environment
- Immediate joining opportunity
Interested candidates can apply immediately. Limited openings available!
Pay: ₹216,000.00 - ₹252,000.00 per year
Benefits:
- Paid time off
- Provident Fund
Work Location: In person