About the Role (Overview) We are looking for a Senior Executive - IT to provide technical support and ensure the smooth functioning of the organization's IT infrastructure. The role involves troubleshooting hardware, software, network, and user-related issues while maintaining IT systems and security. How You Will Add Value (Core responsibilities) • Provide first-level support for hardware, software, and network-related issues. • Install, configure, and maintain desktops, laptops, printers, and peripherals. • Manage IT onboarding and offboarding, including workstation setup and user access. • Administer user accounts, permissions, and Office 365/Google Workspace. • Troubleshoot operating systems, applications, and connectivity issues. • Maintain IT asset inventory, documentation, and regular system backups. • Monitor network performance and coordinate with vendors when required. • Perform routine maintenance, updates, and security compliance checks. • Support video conferencing systems and other office IT equipment. • Assist employees with basic IT training and technical guidance. What You Bring to The Team (Experience & Education) • 4–6 years of experience in IT Support or a similar role. • Knowledge of LAN/WAN, TCP/IP, DNS, and DHCP. • Bachelor's degree or Diploma in IT, Computer Science, or a related field. • Proficiency in Windows, macOS, Microsoft Office, and Microsoft 365/Google Workspace. • Familiarity with cloud platforms (AWS/Azure is an advantage). • Strong troubleshooting, communication, and problem-solving skills.
Pay: ₹60,000.00 - ₹65,000.00 per month
Work Location: In person
