Job Summary:
Receptionist is responsible for managing the front desk, greeting clients, handling calls and inquiries, coordinating appointments, maintaining visitor records, and providing administrative support to ensure smooth daily office operations.
Key Responsibilities:
- Welcome clients, visitors, and business associates professionally.
- Answer and transfer incoming phone calls to the concerned department.
- Handle customer inquiries and provide basic information about projects.
- Maintain the visitor register and daily footfall records.
- Schedule meetings and appointments for the sales team and management.
- Coordinate with CRM, Sales, and other departments for client follow-ups.
- Manage incoming and outgoing couriers, parcels, and official documents.
- Maintain cleanliness and organization of the reception area.
- Keep records of office supplies and coordinate replenishment when required.
- Assist HR/Admin with documentation and general administrative tasks.
- Ensure all walk-in leads are properly entered into the CRM system.
- Handle emails and official correspondence professionally.
- Follow company policies, maintain confidentiality, and ensure professional behavior at all times.
Required Skills:
- Excellent communication skills (Hindi & English).
- Pleasing personality with a professional attitude.
- Strong customer service and interpersonal skills.
- Basic knowledge of MS Office (Word, Excel).
- Ability to multitask and work under pressure.
- Good organizational and time management skills.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person