Venture Informatrix is a next-generation Insurance BPO service provider that blends deep insurance domain knowledge with cutting-edge Artificial Intelligence. We help insurance agencies, brokers, MGAs, and carriers streamline operations, enhance productivity, and scale efficiently—all while reducing operational costs and improving customer satisfaction.
With a global delivery model and AI-driven automation at the core, we deliver transformative back-office and front-office support services tailored to the insurance industry's evolving needs.
We are looking for smart, energetic, and dedicated candidates with 1-3 years of experience to join our team as Insurance Process Associates. In this role, you will support our insurance back-office operations by efficiently handling various tasks and ensuring smooth process execution.
Responsibilities:
-
Assist in insurance-related processes, including data entry, claims processing, certificates, policy checking, preparing quotes, and other tasks.
-
Experience working with Agency Management Systems like AMS360, Applied EPIC, Saggita, Ezlynx, Hawsoft, Rating Applications, and other software applications is a plus.
-
Handle client queries and provide solutions in a timely and professional manner.
-
Work collaboratively with team members to meet service targets and deadlines.
-
Manage multiple tasks effectively while maintaining attention to detail.
-
Provide high-quality customer service, ensuring a positive client experience.
-
Minimum of 1-3 years of experience in the BPO industry.
-
Strong verbal and written communication skills.
-
Excellent organizational and evaluation abilities.
-
Ability to multitask and prioritize critical functions.
-
Strong interpersonal skills and a collaborative team player.
-
Excellent communication and customer service skills.
-
Competitive salary with outstanding earning potential.
-
Opportunities for growth and career advancement.
-
A dynamic work environment with a focus on team collaboration and success.
