We are looking for a friendly and responsible Customer Service Assistant to handle customer inquiries, assist with orders, coordinate deliveries, resolve complaints, and ensure a smooth customer experience. Good communication skills, basic computer knowledge, and a customer-focused attitude are required.
Key Responsibilities:
- Handle customer inquiries through phone, WhatsApp, email, and social media.
- Provide product information, pricing, and order details.
- Process orders and coordinate with the sales and delivery teams.
- Resolve customer complaints and provide timely solutions.
- Follow up on orders, deliveries, and customer requests.
- Maintain accurate customer records and update order information.
- Ensure a positive and professional customer experience.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
