Job Summary
We are looking for a Senior Front Desk Executive to manage front-office operations and provide a professional, welcoming experience to visitors, clients, and employees. The role involves handling reception activities, calls, correspondence, visitor management, administrative coordination, and supporting day-to-day office operations.
Key Responsibilities
- Manage the reception/front desk and ensure a professional first impression.
- Welcome and assist visitors, clients, vendors, and employees.
- Handle incoming and outgoing calls, emails, courier, and correspondence.
- Maintain visitor records, appointment schedules, and access registers.
- Coordinate meetings, conference rooms, and visitor arrangements.
- Manage incoming/outgoing courier and office documentation.
- Coordinate with housekeeping, security, facilities, and other departments.
- Maintain front-office supplies and ensure the reception area is neat and presentable.
- Handle routine administrative tasks and prepare reports/MIS as required.
- Address visitor and employee queries promptly and professionally.
- Support senior management and HR/Admin teams with administrative requirements.
- Train and guide junior front-desk/reception staff where required.
- Ensure compliance with company policies, security procedures, and workplace standards.
- Handle sensitive information with confidentiality.
Required Skills & Qualifications
- Graduate degree or equivalent qualification.
- 2–5 years of experience in front office, reception, administration, hospitality, or a similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer-service skills.
- Good knowledge of MS Office (Word, Excel, Outlook).
- Professional grooming and a pleasant personality.
- Strong organizational and multitasking abilities.
- Ability to handle visitors and situations calmly and professionally.
- Good English communication; knowledge of the local language is an advantage.
Key Competencies
Communication | Customer Service | Front Office Management | Administration | Coordination | Problem Solving | Time Management | Professionalism | Attention to Detail
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
