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Assist in developing and executing the hotel's sales strategy to achieve revenue targets.
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Identify and secure new corporate, government, travel agent, and leisure business opportunities.
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Maintain and grow existing client relationships to maximize repeat business.
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Conduct regular sales calls, client meetings, and hotel site inspections.
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Participate in sales missions, trade shows, and networking events.
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Support the achievement of monthly and annual room revenue budgets.
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Monitor market trends, competitor activities, and business opportunities.
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Work closely with the Revenue Management team to maximize occupancy and ADR.
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Ensure effective negotiation of rates and contracts within approved guidelines.
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Maintain accurate client records and sales activities in the designated CRM system.
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Follow up on leads and inquiries in a timely manner.
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Prepare account development plans for key clients.
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Ensure all sales activities are conducted in line with IHG and Holiday Inn Express brand standards.
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Maintain strong relationships with guests and business partners.
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Address client concerns promptly and professionally.
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Work closely with Operations, Reservations, Front Office, and Revenue teams.
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Support the Director of Sales in preparing sales reports, forecasts, and business plans.
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Assist in mentoring and guiding junior sales team members.
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Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
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Minimum 3–5 years of hotel sales experience, preferably with an international hotel brand.
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Strong understanding of hotel sales, revenue management, and market segmentation.
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Excellent communication, negotiation, and presentation skills.
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Proficiency in Microsoft Office and hotel sales systems.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
