Key Responsibilities:
1. Handle inbound calls, emails, and chat support
2. Address and resolve customer queries related to:
3. Document verification and queries
4. General product-related inquiries
5. Maintain high-quality service and customer satisfaction
6. Collaborate with internal teams to ensure smooth resolution of cases
Eligibility Criteria:
1. Prior experience in customer service is preferred
2. Strong verbal and written communication skills
3. Basic understanding of healthcare or medical equipment is a plus (not mandatory)
4. Languages known English, Hindi, Malyalam.
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Language:
Work Location: In person