1.
Adherence to budget
% Adherence to the branch HR budget
2.
Ensure delivery of various HR services to the branch
-
Overall adherence to TATs and timelines for various HR related processes in the branch including
-
Recruitment (including joining formalities)
-
Probation/ Confirmation
-
PMS
-
Promotion related processes
-
Employee Grievance redressal
-
Exit formalities
-
Payroll
-
HR Operations
% coverage of employees in employee engagement and communication initiatives in the branch
3.
Ensure timely response to employee queries in the branch
% queries responded within defined timelines and % escalated
4.
Ensure the effectiveness of recruitment related processes
-
Joining ratio (persons joining as compared to the total offers made)
-
% Adherence to timelines for completion of pre-joining formalities
5.
Maintenance of MIS and documentation
Timely and accurate maintenance of MIS on recruitment details in terms of recruitment TAT, rejection ratio, interview costs etc
6.
Drive employee morale and engagement in branch
Employee Engagement Scores/ Index
Employee feedback on employee engagement and involvement initiatives
7.
Ensure retention of employees
% Attrition (annualized) i.e. (Dismissals + Disability Retirements + Layoffs + Resignations)/(Total headcount at month-end)
% Regretted attrition (i.e. Attrition of identified high performers)/ Retention Rate of identified high performers
8.
Drive employee capability building
Average number of Training Man days per employee in the branch per year
9.
Succession Planning
% critical jobs in branch with successors identified
Number of identified successors for whom IDPs have been developed
