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Handle inbound and outbound calls professionally.
Follow up with leads through calls, WhatsApp, email, and SMS.
Convert inquiries into admissions and achieve monthly targets.
Maintain lead records in CRM/LMS and update daily activities.
Explain IT training programs, career opportunities, and fee structures.
Schedule counseling sessions and walk-in appointments.
Generate new leads through various online and offline sources.
Coordinate with counselors, trainers, and the placement team.
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Excellent communication and convincing skills.
Strong follow-up, negotiation, and customer handling abilities.
Knowledge of lead generation and business development.
Experience using CRM/LMS, MS Office, and Google Workspace.
Effective use of AI tools such as ChatGPT for productivity.
Strong logical thinking, multitasking, and time management skills.
Ability to understand customer requirements and provide suitable solutions.
Target-oriented with a positive attitude and self-motivation.
