Position Overview
We are looking for a motivated and results-driven Sales Representative / Appointment Setter to join our online marketing agency. The primary responsibility of this position is to conduct high-volume outbound cold calls, engage potential clients, identify businesses that may benefit from our digital marketing services, and successfully book qualified appointments for our Sales Supervisor.
This is a target-driven sales position that requires strong communication skills, consistency, confidence, and the ability to handle rejection professionally.
Key Responsibilities
- Make a high volume of outbound cold calls to prospective businesses and decision-makers.
- Introduce the company's digital marketing and online marketing services professionally.
- Identify potential clients and understand their basic business needs.
- Qualify prospects based on the company's appointment qualification criteria.
- Generate interest and effectively communicate the value of our services.
- Book qualified prospects for meetings with the Sales Supervisor.
- Maintain accurate records of calls, prospects, follow-ups, and appointments in the company's CRM or designated system.
- Conduct follow-up calls when required.
- Meet daily and monthly call, prospecting, and appointment targets.
- Maintain consistent calling activity throughout scheduled working hours.
- Coordinate with the Sales Supervisor to ensure booked appointments are properly communicated and prepared.
- Follow approved calling scripts, sales processes, and company protocols.
- Provide regular updates regarding call activity, prospects, appointments, and challenges.
- Maintain professionalism and a positive attitude when dealing with rejection or difficult prospects.
Performance Expectations
The successful candidate will be expected to:
- Make 80–120+ outbound calls per working day, depending on campaign requirements.
- Maintain consistent calling activity throughout working hours.
- Generate qualified prospects on a regular basis.
- Consistently meet assigned appointment-setting targets.
- Maintain accurate and timely CRM records.
- Follow up with prospects according to the company's sales process.
- Demonstrate punctuality, discipline, and consistent attendance.
- Avoid unnecessary gaps or prolonged periods of inactivity during working hours.
Required Skills & Qualifications
- Previous experience in cold calling, telesales, appointment setting, telemarketing, or business development is preferred.
- Excellent verbal communication and interpersonal skills.
- Good English communication skills.
- Confident and persuasive telephone manner.
- Ability to speak with business owners, managers, and decision-makers.
- Strong objection-handling and listening skills.
- Ability to work independently in a remote environment.
- Comfortable working with sales targets and performance metrics.
- Basic computer skills and familiarity with CRM systems.
- Strong time-management and organizational skills.
- Resilient and comfortable with frequent rejection.
Key Performance Indicators (KPIs)
Performance will be evaluated based on:
- Number of outbound calls completed.
- Number of prospects contacted.
- Number of qualified prospects generated.
- Number of qualified appointments booked.
- Appointment show-up/conversion rate.
- Follow-up completion.
- CRM accuracy.
- Attendance, punctuality, and adherence to working hours.
- Overall consistency and sales activity.
The ideal candidate is someone who is confident, disciplined, energetic, persistent, and comfortable speaking with new people every day. If you enjoy sales, can handle rejection, and are motivated by targets and performance-based incentives, this role may be a strong fit for you.
We are looking for individuals who want to build their sales skills, consistently deliver results, and grow with the company.
Pay: ₹15,000.00 - ₹50,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- Can you speak in American accent?
- whats your current/last CTC?
- Do you have any previous sales/cold call experience?
- this is a commission based sales job most earnings are incentive based are you comfortable with that?
- Are you comfortable working from evening until late night ?
Work Location: Remote