Job Title: Food & Beverage Associate (F&B Associate)
Department: Food & Beverage Service
Reports To: F&B Captain / Restaurant Manager / F&B Manager
Job Summary: The F&B Associate is responsible for providing excellent food and beverage service to guests, ensuring a pleasant dining experience, maintaining service standards, and supporting smooth restaurant operations.
Key Responsibilities:
- Greet and welcome guests in a courteous and professional manner Present menus, take accurate food and beverage orders
- Serve food and beverages as per standard service procedures Ensure guest satisfaction by attending to their needs promptly
- Set up tables, arrange cutlery, and maintain cleanliness of dining areas
- Coordinate with kitchen staff for order preparation and timely service
- Handle guest complaints politely and escalate when necessary
- Clear tables and ensure proper resetting for next guests
- Maintain hygiene and safety standards as per company policies
- Upsell menu items and promote specials to increase revenue
- Handle billing and payment processes (if required)
Skills & Qualifications:
- Minimum qualification: 10th / 12th / Diploma in Hotel Management (preferred)
- Basic knowledge of food and beverage service
- Good communication and interpersonal skills
- Customer service-oriented attitude Ability to work in a team and under pressure
- Flexibility to work in shifts, weekends, and holidays
Experience:
- Freshers can apply 0–2 years of experience in hotel/restaurant service preferred
Key Competencies:
- Guest handling skills
- Communication skills
- Attention to detail
- Teamwork
- Time management
- Working Conditions:
- Standing for long hours
- Shift-based work including weekends and holidays
- Fast-paced hospitality environment
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹22,210.87 per month
Benefits:
- Food provided
- Provident Fund
Application Question(s):
- Do you have any experience in star classified Hotels?
- How many years of experience do you have in Hospitality Industry?
- Where is your last work experience?
Education:
Location:
- Thiruvananthapuram, Kerala (Preferred)
Work Location: In person
