We are hiring Customer Support Representative for leading Inbound Customer Service Processes. Freshers and experienced candidates are welcome to apply.
Eligibility
- Fresher and Experience both can apply
- Excellent Communication Skills Mandatory
- Customer Service Experience Preferred
- undergraduate/ graduate can apply
Job Responsibilities
- Handle inbound customer queries and concerns.
- Provide accurate information and effective resolutions.
- Deliver exceptional customer service experience.
- Maintain customer records and update interactions.
- Follow process guidelines and quality standards.
- Coordinate with internal teams for issue resolution.
Shift Details
- Rotational Day Shifts
- Male & Female Candidates Eligible
- One Rotational Week Off
Preferred Skills
- Strong Communication Skills
- Customer Handling Ability
- Problem-Solving Skills
- Basic Computer Knowledge
- Ability to work in a fast-paced environment
Additional Advantage
Candidates proficient in regional languages such as Kannada, Telugu, Malayalam, Gujarati, Bengali, and Odia will be preferred for specific campaigns.
Benefits
- Stable Career Opportunity
- Growth-Oriented Work Environment
- Training & Development Support
- Immediate Joining Opportunities
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Life insurance
- Provident Fund
Ability to commute/relocate:
- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
