Job Title:
Manager – Customer Experience
Department:
Ecommerce
Location:
Gurgaon
Role Purpose:
Lead the Relationship Manager (RM) Model for end-to-end customer assistance in the policy issuance process for Banca and allied partners, enabling faster issuance of policies and first class customer experience. This role will focus on improving operational efficiency, enhancing customer satisfaction, and managing people, processes, and vendors effectively.
